About Jumeirah:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties
across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the
opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts,
esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability
to craft distinctive, purposeful experiences for the world’s most discerning travellers.
About Jumeirah Burj Al Arab:
Jumeirah Burj Al Arab, Dubai’s most iconic hotel and a global symbol of Arabian hospitality, stands as the flagship of Jumeirah’s
exceptional portfolio. Its sail-shaped structure, one of the world’s most photographed superstructures, redefined luxury
hospitality when it opened in 1999. The hotel offers a collection of exquisite destination dining and wellness experiences.
About the Job:
An exciting opportunity has arisen for an Assistant Manager to join the Telecommunications team in Jumeirah Burj Al Arab. The main duties and responsibilities of this role:
- Assist in managing and maintaining the organization's telecommunication systems, including phone systems, VoIP systems, and other communication platforms, to ensure reliability and functionality.
- Oversee the maintenance of telecommunication infrastructure, such as cables, switches, routers, and servers, to ensure optimal performance and provide technical support and assistance to resolve telecommunication-related issues and inquiries from internal users, ensuring timely resolution and minimal disruption to operations.
- Collaborate with IT security teams to implement and maintain security measures for telecommunication networks and systems, including firewalls, encryption, and access controls, to protect against cyber threats and unauthorized access.
- Coordinate with telecommunication service providers and vendors to negotiate contracts, resolve service issues, and ensure compliance with service level agreements (SLAs) and regulatory requirements.
- Maintain accurate documentation of telecommunication systems, configurations, and procedures, and generate regular reports on system performance, usage, and issues for management review.
- Assist in preparing and managing the telecommunication department's budget, monitoring expenses, and identifying cost-saving opportunities while ensuring the effective allocation of resources.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- UAE National with a Family Book as per government requirements
- Bachelor’s Degree In Hospitality, Business, or any other relevant field
- 5 years of experience with a relevant experience
- Software competencies – Microsoft Office programs (Advanced)
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
