1. About HIVE
HIVE is a real estate development and operations company redefining modern living through character-driven spaces and community-focused environments. Born from the need to offer people a more meaningful and flexible way to live, HIVE blends personal comfort with shared experiences. Our thoughtfully designed apartments and dynamic hubs cultivate curiosity, dialogue, and a sense of belonging – because life is richer when it’s shared.
HIVE currently operates a flagship residential property in Jumeirah Village Circle (JVC), Dubai and is looking for a talented individual to join our growing team on-site.
2. Purpose of Role:
We are seeking a proactive and detail-oriented Assistant Property Manager to support the day-to-day operations of Hive JVC. This is a hands-on role combining administrative, operational, and resident-facing responsibilities. The Assistant Property Manager will serve as a key point of contact for residents while ensuring the smooth operation and upkeep of the property.
3. Key Role Responsibilities:
Resident Experience & Communication
- Manage all resident communication across channels including direct messages, email, phone, and face-to-face
- Respond promptly and professionally to resident inquiries, concerns, and service requests
- Support the Property Manager in maintaining a positive and welcoming community atmosphere
Leasing & Tenancy Administration
- Prepare and process new tenancy contracts, renewals, and EJARI registrations
- Maintain accurate records of resident and unit information in property management systems
- Conduct move-in and move-out inspections, inventory checks, and handover coordination
Property Operations
- Oversee the general condition and presentation of the property, ensuring common areas and apartments meet Hive standards
- Conduct daily walkthroughs and system verifications to ensure operational consistency
- Coordinate inventory restocking and assist in maintaining amenity functionality
Maintenance Coordination
- Manage the logging and tracking of maintenance tickets
- Coordinate with the maintenance team and contractors to ensure timely resolution of issues
- Oversee apartment refurbishment works and support quality control reviews
General Administration & Reporting
- Maintain digital records, forms, and documentation in an organised and up-to-date manner
- Assist in preparing operational reports and updates for the Property Manager
- Support compliance with local regulations and company policies
4. Ideal Candidate Profile:
- Based in Dubai
- Excellent written and verbal communication skills in English
- Comfortable using property management software, messaging platforms, and digital tools
- Highly organised, detail-oriented, and able to manage multiple priorities
- Able to problem-solve independently and respond to unexpected situations with a calm, solution-focused approach
- Professional, approachable, and committed to delivering great customer service
5. Qualifications
- Degree in Business Administration, Engineering, or a related field (preferred)
- Prior experience in property or facility management (required)
- Familiarity with Dubai real estate procedures and EJARI registration
6. Start Date
- Immediate or as soon as available
