AVP- Sales Manager - Mortgages

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together.

Core Responsibilities

• To manage the team assigned to him where in the monthly sales is met or exceeded.
• To Sell Core products in assigned business territory.
• Build / Maintain Effective Business Relationship with customers.
• Ensure effective sales progress by developing and maintaining reporting/tracking of systems, anti-attrition processes and techniques, etc.
• Managing a team including addressing their training needs to the appropriate resource, along with ensuring a smooth process for all.
• To build and maintain effective business relationship with all internal departments and branches.
• To assist in conducting Promotional Activities, meetings and Road Shows in the assigned showrooms to Achieve or Exceed Budgeted Sales Volumes.
• To ensure that the documentation provided by the team is complete and error-free for all approved applications sourced from such assigned team.
• To ensure that team is doing regular follow up for document discrepancies, which have been approved as Deferrals.
• To provide Monthly MIS on performance to Manager DSU Team of the assigned Area.
• To provide Weekly MIS on all related Sales/Services Updates to Manager DSU team as to ensure regular tracking of Errors/Deferrals/etc.
• Provide regular customer and market feedback to Manager DSU team to improve Product Offering and Business Acquisition.
• To capitalize on-cross selling opportunities.
• To perform functions of Manager DSU Team in his absence, including presentations to prospective clients for special packages, etc.
• To recommend Loans proposed from the team, and which are considered good credit risk and as per Bank Policy.
• Requires good convincing and Negotiating Skills according to the complexity of business.
• Continuous suggestions on changes and ways of improving FAB Products.
• To build and maintain effective business relationship with all internal departments and branches.
• Manage Business Complexity in view of competition.
• Identify any cross-selling opportunity for Other Business Divisions of the Bank.
• Motivate the Team Assigned by awarding the High Performers and guiding the others as to improve their performance and also reporting the same to the manager DSU team.

• University Degree or Equivalent Qualification
• About 3-5 years’ sales manager experience in selling mortgage product and managing teams. Experience in similar job area is an added advantage.
• Proactive
• Customer focused & Service Quality
• Strong Sales Skills
• High motivation
• Ability to develop strong professional relationships within senior managers in various corporate and Govt & Semi Govt Depts.
• Desirable to have a sales diploma or certification.
• Should have good knowledge of FAB retail products.
• Should have very good computer and organizational skills.
• Competitive and Multicultural awareness on related resources.
• Leadership and Team Management Skills
• Service Quality & Customer / Dealer Relations
• Comprehensive Sales Skills
• High Motivation and Pro-activity
• Ability to develop strong professional relationships between Team and Customers.