Job Summary
We are seeking a professional, courteous, and well-presented Bilingual Receptionist fluent in Arabic and English to be the first point of contact for visitors, clients, and staff. The role involves handling front-desk operations, managing calls and correspondence, and providing administrative support to ensure the smooth functioning of the office.
Key Responsibilities
Front Desk Management
- Greet and welcome visitors in a professional and friendly manner.
- Manage the reception area to ensure it is clean, organized, and presentable at all times.
- Answer, screen, and forward incoming phone calls promptly and professionally
Client & Visitor Handling
- Provide accurate information in both Arabic and English regarding company services, directions, and appointments.
- Manage visitor logbooks, issue visitor badges, and ensure security protocols are followed.
Administrative Support
- Handle incoming and outgoing mail, packages, and courier services.
- Manage meeting room bookings and coordinate refreshments as required.
- Assist with basic data entry, filing, and document preparation.
- Support other departments with translation of basic documents or communication when required.
Communication Management
- Draft, edit, and translate correspondence in both Arabic and English.
- Maintain up-to-date contact lists.
- Relay messages to staff accurately and promptly.
Other Duties
- Assist with office events, travel bookings, and hospitality arrangements.
- Perform any other related duties assigned by management.
Requirements
- Education: Diploma or Bachelor’s degree preferred.
- Experience: Minimum 2 years of experience in a receptionist or customer service role, preferably in a corporate environment.
- Languages: Native-level proficiency in Arabic and fluent in English (spoken and written).
- Skills:
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a customer service-oriented approach.
- Professional appearance and demeanor.
- Proficient in MS Office (Word, Excel, Outlook).
- Ability to multitask, prioritize, and work under pressure.
Job Type: Full-time
Pay: AED3,000.00 - AED3,500.00 per month
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