This role requires a deep understanding of the EMEA landscape, strong consultative selling skills, the ability to translate client needs into strategic messaging solutions, and a passion for innovation in business communication.Business Messaging Specialist (EMEA) Responsibilities
- Drive revenue growth and strategic account planning for a defined book of business, with a focus on Business Messaging solutions
- Partner closely with Client Partners, CSMs, and cross-functional teams to identify opportunities, prioritize accounts, and execute on growth initiatives
- Act as a subject matter expert and trusted advisor on Business Messaging across internal and external stakeholders, including clients’ C-suite decision makers
- Conduct in-depth conversations with clients to understand their business objectives and connect them to the value of Business Messaging
- Analyze industry trends, market dynamics, and business KPIs (P&L, ROI, EBITDA, etc.) to guide client strategy and solution adoption
- Identify opportunities for growth across verticals such as eCommerce, travel, real estate, digital natives, and sovereign wealth-related sectors
- Support the development of case studies and success stories to highlight EMEA’s role in pioneering the Business Messaging go-to-market approach
- Participate in regional events and activations, including F1 sponsorships and workshops, to raise awareness and drive client engagement
- Collaborate with cross-functional teams across product, marketing, partnerships, operations, and sales enablement to improve go-to-market execution
- Deliver feedback from the market to influence product development and shape future business messaging offerings
- Bachelor’s Degree in Economics, Business, Finance, or related field
- 5+ years of experience in enterprise sales, business development, or customer success in B2B tech or SaaS
- Proven experience in solution selling, working directly with large regional or global clients across multiple industries
- Demonstrated ability to translate complex business needs into strategic product solutions
- Strong understanding of the EMEA market, including economic, political, and cultural dynamics
- Excellent communication and collaboration skills with experience engaging C-level stakeholders
- Fluent in Arabic and English
- Master’s Degree in Business Administration or related field
- Experience with business messaging, conversational commerce, or omni-channel customer support products
- Experience working across multiple countries within a single region or portfolio
- Experience influencing product or marketing strategy through frontline client feedback
- Ability to work effectively under pressure, navigate ambiguity, and deliver consistent results
- Familiarity with a broad set of verticals, including financial services, retail, telecommunications, travel, and digital platforms
Equal Employment Opportunity Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
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