Description
Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.
We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.
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We seek a highly motivated and detail-oriented Business Operations Analyst to support our global payments organization. In this role, you will primarily manage Know Your Business (KYB) and merchant onboarding cases, ensuring that all compliance and regulatory requirements are met. To ensure smooth merchant onboarding, you will work closely with the sales department, compliance, legal, sales engineers, and other departments. The role also involves administrative tasks to support the smooth functioning of these processes.
As a Business Operations Analyst, you will be responsible for:
- KYB Case Management: Take the lead on managing and guiding KYB cases for merchants, ensuring all compliance checks are thoroughly conducted and cases are processed efficiently.
- Collaboration with Compliance Teams: Work closely with the Compliance and Compliance Operations teams to ensure that merchant risk assessments and KYB checks are conducted according to company policy, legal requirements, and industry regulations.
- Partnership Management: Act as the primary point of contact for referral partners, working with them to facilitate the onboarding process for their merchants. Ensure alignment between partners, internal teams, and compliance guidelines throughout the KYB process.
Requirements
- At least 1-2 years experience with performing KYB (Know Your Business) and business underwriting processes.
- Some familiarity with external compliance-related rules, regulations, and policies related to the payments industry.
- Must be Detail-oriented with a Problem-solving attitude and love to be hands-on in daily operations.
- Thrives in a fast-paced environment while maintaining composure and able to make sound decisions under pressure
- Must display a high level of professional judgment, commitment, integrity, teamwork and customer service
- Fluency in English with excellent verbal and written communication skills
- A Bachelor’s degree in Business Administration, Law, Finance, Accounting, or Operations.
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