اقتراحات البحث:

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driver
merchandiser
internship
part time
walk interview
junior accountant
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Dubai
Abu Dhabi
Sharjah
Ajman
Al-Ayn
Ras Al Khor
قرية المعرفة دبي
Desert Islands
العين
دبي
Dubai Free Zone
Ras al-Khaimah
Fujairah
Dubai International City
مدينة مصدر
تقديم

Call Center Representative

Barari Group
Dubai, دبي
دوام كامل
منذ أسبوع

Job Summary:

We are seeking a motivated and customer-focused Call Center Representative to join our company. In this role, you will serve as the first point of providing assistance, answering inquiries, resolving complaints, and ensuring a positive customer experience. The ideal candidate will possess excellent communication skills, patience, and the ability to handle calls in a fast-paced environment.

Key Responsibilities:

- Answer incoming calls and respond to customer inquiries in a professional and timely manner.

- Provide detailed information about our mobile tyre services.

- Assist clients with scheduling appointments for servicing their cars.

- Maintain accurate records of customer interactions and transactions.

- Collaborate with team members to resolve customer issues and improve service delivery.

- Follow up with clients to ensure satisfaction and address any additional needs.

Qualifications:

- Good educational background; additional education or certifications in customer service.

- Previous experience in a call center or customer service role, preferably in sales.

- Excellent communication and interpersonal skills.

- Strong problem-solving abilities and attention to details.

- Proficiency in using customer relationship management (CRM) software and basic office applications.

- Ability to work flexible hours, including evenings and weekends if necessary.

Job Type: Full-time

Pay: From AED2,500.00 per month

Experience:

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