Looking for experienced case manager only.
Roles and Responsibilities:
Document scrutiny and collection of applications for visa processing.
Handle customer/applicant queries personally or via email, or telephone.
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
Ensure all administration and logistics of documents / passport delivery to consulate/ applicant / logistic company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in the process.
Encourage applicants to provide feedback on services and their overall experience
Ensure that the entire process is completed within the mandated Turn Around Time.
Assist Deputy Manager/Operations Manager in the execution of applications.
Ensure compliance and keep himself/herself updated with all regulations changes.
Adhere to the environmental health and safety policy/objectives and guidelines of the organization.
Job Type: Full-time
Pay: AED6,000.00 - AED7,000.00 per month