Job Description
Purpose: To develop, implement and maintain an effective and professional credit control system for the company group.
Responsibilities:
Review and continuously suggest ways to improve the company’s credit control policies, procedures, and workflows to enhance efficiency and mitigate risk.
Perform reconciliation of complete UAE-BAT accounts, ensuring accuracy and timely reporting.
Monitor and report customer credit limits and credit terms, providing recommendations and regular reports to the Credit Manager for proactive decision-making.
Manage and follow up on outstanding receivables, contacting customers before balances become overdue to ensure prompt payment.
Escalate and initiate collection procedures where required to recover overdue debts and bring them to a satisfactory resolution in line with company policies.
Maintain up-to-date knowledge of credit control practices, risk management strategies, and legal debt recovery procedures to support best-in-class credit management.
Prepare periodic reports on debtors’ performance, overdue accounts, and collection forecasts for management review.
Collaborate with Sales and Finance teams to resolve disputes, ensure smooth account reconciliation, and support business operations.
Skills
Bachelors Degree
Min of 5 years work experience in the same capacity with any Tobacco/FMCG firm
Strong Communication and convincing skills
Proven experience with FMCG company in credit control within organizations with turnover
Strong knowledge of SAP and proficiency in Microsoft Excel and Word for reporting and analysis.
Excellent analytical, negotiation, and communication skills to manage client relationships and drive successful debt recovery.
Ability to work independently and collaboratively, demonstrating strong attention to detail and commitment to accuracy.
