Job description
We are looking for a dedicated Customer Services Representative with excellent communication skills to join our team. This role involves responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate product and service information.
- Resolve customer complaints and escalate issues when needed.
- Maintain a positive attitude and empathetic approach.
- Keep records of customer interactions.
- Collaborate with team members to improve processes.
Qualifications:
- High school diploma; college degree preferred.
- Experience in customer service.
- Excellent verbal and written communication skills.
- Strong problem-solving and active listening skills.
- Proficient in customer service software.
- Attention to detail and ability to work in a team.
Benefits:
- Competitive salary and benefits.
- Opportunities for professional growth.
- Supportive work environment.
Job Type: Full-time
Pay: AED3,000.00 - AED4,500.00 per month
Experience:
- customer service in UAE: 2 years (Required)
Location:
- Dubai (Required)
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