Job Purpose :
The primary objective of this role is to develop, maintain, and enhance the organization’s database systems and telemarketing operations in alignment with business growth and international expansion.
The role exists to ensure effective database strategy, operational excellence, and to lead multi-functional teams in achieving data-driven targets, supporting events, and implementing strategic initiatives such as the Buyers Program and international office setup.
Key Responsibilities :
Database Management
- Develop and implement database strategies, policies, and guidelines.
- Participate in structuring, upgrading, and testing the Maestro database system.
- Oversee database design, performance, and quality assurance processes.
- Manage access roles and permissions for all users.
- Lead the execution of database builds, updates, and event registration data processing.
- Troubleshoot and resolve system errors, ensuring robust recovery and safety protocols.
- Train and manage database users across Contact, Sales, and Marketing modules.
- Communicate system updates and provide user support.
- Supervise daily activities of all database users.
- Design and manage database reports, dashboards, and insights for management.
- Ensure compliance with internal policies and external data regulations.
- Optimize databases for targeted marketing campaigns.
- Administer training programs for new hires and existing staff.
Telemarketing & Registration Support
- Execute the telemarketing strategy for various events.
- Assign ME teams to support telemarketing and registration tasks.
- Define team targets and monitor performance metrics.
Team Management
- Prepare business proposals and operational budgets.
- Hire, mentor, and supervise team members.
- Oversee operations, logistics, and task distribution for international offices.
- Conduct training and performance reviews.
Buyers Program Management
- Develop and execute strategic plans for the Buyers Program across selected events.
- Collaborate with PMs and BDMs to set qualification criteria for participants.
- Supervise HB data build and manage marketing campaigns.
- Lead the design, testing, and improvement of the matchmaking platform.
- Oversee matchmaking logistics and on-site management of the HB lounge
Job Types: Full-time, Permanent
Application Question(s):
- What is your salary expectation in AED?
- How many years of Delegate Sales Experience?
Language:
- Arabic (Preferred)
الإبلاغ عن وظيفة