Assessment and Estimating
- Conduct assessment of the proposed solution activities with the respective business stakeholder. Assist in provision of estimates based on understanding of business requirements, solution design, and system capabilities.
- Quantifies operational, financial, and business advantages of the proposed solution for the stakeholder.
- Liaise with both internal and external parties to gather requirements and acquire consensus on the key objectives.
Defining and Designing Functionalities
- Consults with functional unit management and personnel to identify, define, and document business needs, drivers, objectives, current operational procedures, problems and input and output requirements.
- Obtain key inputs from portfolio management teams and identifies solution interdependencies. Prepare the business requirement documents which includes elements such as business objectives, key requirements, mapping processes etc. and acquire relevant signoffs
- Assesses the risks of various solutions and prioritizes competing business demands
- Prepare business cases and produce timely and accurate documents based on standard templates and ensure appropriate approvals are obtained as per DHAM DOA. This includes:
- Business Requirements Document
- Solution Options Document (When required)
- Use Case Models and Process flow Diagrams
- Functional Requirements
- Technical Solutions Design
- Support Documentation
Implementation
- Coordinates project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
- Contribute to the project planning & co-ordination of solution development through the project lifecycle
- Support the preparation of functional testing activities (test plans, scenarios, and tests results)
- Facilitate development and testing of Information, this includes assisting in developing the UAT templates, collating of test results and ensuring feedback is captured by the technical team.
Service Delivery
- Ensure understanding and user acceptance of all Information Management tools and improve user autonomy
- Conduct knowledge transfer sessions with Sponsors, SME’s, and other stakeholders on new functionalities
- Provide functional expertise and production support for the reporting solution whenever required and ensure business as usual operations
- Maintain and update all the functional documentation of the reporting solution
- Develop an in-depth knowledge of the Group Business Processes/Operations and systems/applications to ensure relevance and efficient delivery of services
- Minimum of a graduate degree in information technology or business management. BCS
- International Diploma in Business Analysis
- Systems Modelling Techniques
- Requirements Engineering
- Business Analysis Essentials
- Knowledge of Agile methodologies and Six Sigma Quality Methodology
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