Found in the city's iconic Dubai Marina, The First Collection Marina features 493 stylish rooms and suites, many boasting breathtaking maritime views, while its top-notch facilities and amenities include a rooftop pool, in-house spa, and a 24-hour gym. The hotel offers signature dining experiences, stellar service, and modern amenities. Our hotel is steps away from Dubai Marina’s waterfront promenade and The Walk at JBR, while neighbouring attractions can be quickly accessed with our shuttle service. Additionally, guests get exclusive access to Soluna Restaurants and Beach Club, on the Palm Jumeirah.
The First Collection Marina is part of The First Collection portfolio, an award-winning brand embodying authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with their own character, transcend conventional stays, offering immersive experiences designed for genuine connections.
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with The First Collection Marina.
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
The Doorman is responsible for creating a welcoming and safe environment for guests and visitors entering the hotel. They are the first point of contact for guests and are responsible for greeting them with warmth and hospitality. The Doorman also ensures that the hotel entrance and surrounding areas are kept clean and secure.
Key Responsibilities:
- Ensure brand standards, policies and procedures are adhered to at all times.
- Be familiar with all hotel facilities, hours of operation and current promotions.
- Assist the guests with their luggage, when arriving or departing from the hotel.
- Assist the guests with loading/offloading form the vehicle.
- Be knowledgeable of all traffic regulations and abide by them at all times.
- Maintain an alert position in the entrance and welcome guests to the hotel.
- Make sure to arrange traffic flow at the entrance of the hotel.
- Be familiar with local area services, offices, attractions, restaurants, etc.
- Able to provide directions to various destinations within the city.
- Manage the valet drivers and make sure that they are properly groomed, well presented and adhering to The First Collection standards.
- Be fully aware of all safety and emergency procedures and report any incidents immediately.
- Review Front Office logs, Trace File and transport requirements for Guest Shuttle services and Limousine company.
Requirements:
- At least 1 year experience in a 4/5 star Hotel/Resort in Front Office.
- Excellent communications skills, both written and verbal.
- Required language(s): fluent English, Arabic and French are preferred.
- Team player with excellent planning and organizing skills.
- Able to work flexible working hours with rotating shifts.
- Pleasant personality with good problem-solving skills.
