GEEKAY GROUP is hiring for E-COMMERCE Fulfilment Executive is responsible for managing the complete order processing cycle for online sales within the warehouse. This includes processing customer orders in the ERP system, ensuring accurate picking and packing, preparing shipments and dispatch with courier services to achieve timely and accurate deliveries.
Key Responsibilities:
- Review incoming orders on E-commerce platform & ERP and process them to invoice stage.
- Pick items from warehouse shelves accurately according to order details.
- Pack orders securely in line with company standards.
- Generate shipping labels and AWBs in courier systems depending on the shipping methods.
- Coordinate courier pickups, ensure timely dispatch and maintain a tracker through to last-mile delivery.
- Update ERP with shipment and dispatch details.
- Assist in stock count and inventory accuracy for e-commerce SKUs, also timely report any discrepancies, damages or missing items to the supervisor.
- Review and process order cancellations when required based on stock availability, and handle sales returns for products received back from customers.
- Work closely with customer service teams to resolve order discrepancies or delays.
Skills & Qualifications:
- Minimum 3 years of experience in e-commerce order processing at the warehouse level.
- Proficiency in ERP systems and MS Office.
- Familiarity with courier booking platforms for AWB generation and shipment tracking.
- Good attention to detail and ability to work in a fast-paced environment.
- Physical ability to perform warehouse tasks such as picking and packing.
- Strong attention to detail and accuracy in order handling.
- Ability to work in a fast-paced, high-volume environment.
Apply now by sending your CV to [email protected]
Job Type: Full-time
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