Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG®)
InterContinental Residences Dubai Business Bay is nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquility amidst the city's vibrant landmarks. Located just a short distance from the outstanding Dubai Mall and the awe-inspiring Burj Khalifa, hotels strive to provide the epitome of luxury and lifestyle filled with elegance and sophistication.
With the combination of 176 meticulously designed rooms, each offering unparalleled comfort and style, guests will be immersed in a world of grandeur. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join the team as F&B Team Leader and let us help you create a career journey like no other.
As a professional in your role, your responsibilities and essential job functions will include but are not limited to:
- Lead and oversee daily operations across multiple F&B outlets within a luxury hospitality environment.
- Supervise and mentor service staff to deliver exceptional guest experiences consistent with luxury brand standards.
- Ensure operational excellence, including staffing, table setups, service sequences, cleanliness, and ambiance.
- Coordinate with culinary and service teams to maintain smooth service flow and product consistency.
- Monitor outlet performance, manage resources effectively, and ensure cost control without compromising quality.
- Handle guest feedback and complaints professionally, ensuring swift resolution and service recovery.
- Implement and maintain strict adherence to health, hygiene, and safety standards.
- Support the F&B Outlets Manager/Assistant Restaurant Manager/Supervisors in developing promotions, menu planning input, and staff scheduling.
- Conduct regular team briefings, trainings, and performance evaluations to build a high-performing service team.
- Maintain accurate records of daily operations, staff attendance, and inventory.
- Act as a role model, upholding the values and image of a luxury hotel brand at all times.
Ideally, you should possess some or all the following qualifications and experience:
- Diploma or Degree in Hospitality Management or a related field.
- Minimum 3 years of F&B leadership experience in a luxury hotel or high-end hospitality environment.
- Strong leadership and team management skills, with experience overseeing multiple outlets.
- Excellent communication and interpersonal skills with a guest-first mindset.
- In-depth knowledge of fine dining, premium beverages, and luxury service standards.
- Well-versed in POS and inventory management systems.
- Strong organizational and time-management skills.
- Understanding of hygiene, HACCP, and local food safety standards.
- Fluent in English; additional languages are an advantage.
- Flexible with working hours, including weekends, holidays, and evening shifts.
In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming diverse backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We are committed to supporting wellbeing in your health, lifestyle, and workplace.
We are an equal opportunities employer.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
