Job description
Job Title: Billing & CRM Executive
Location: Dubai, UAE (Sheikh Zayed Road – Trade Center Area)
Company: Docully SaaS Technologies Co. LLC
Salary: Max up to AED 4000 per month (based on relevant experience in the UAE)
Availability: Immediate Joining Required
Type: Full-time | Work From Office Only
Only female candidates are required.
About the Role:
DocullyVDR is seeking a smart and detail-oriented Billing & Client Services Executive to support our finance, operations, and account servicing teams. The role involves managing client accounts, billing processes, CRM updates, coordination with internal teams, and maintaining administrative efficiency.
Key Responsibilities:
Billing & Client Servicing Operations
- Raise and send invoices for new contracts and usage-based charges (EOI: Extensions, Overages & Incrementals).
- Update CRM stages (e.g., Deal Committed, Closed Won, Invoiced, Paid).
- Coordinate with clients for invoice follow-ups and payment reminders.
- Maintain monthly billing trackers, usage records, and renewal pipelines.
- Prepare and share usage summaries, outstanding reports, and renewal notices.
Admin & Coordination
- Maintain documentation for activation, contract execution, and billing status.
- Serve as point of contact for client queries related to accounts and billing.
- Track renewals, terminations, and extension requests.
- Manage general office admin (stationery, petty cash, office utilities, vendor coordination).
- Liaise with banks, telecom providers, and government service vendors (e.g., PRO services).
Requirements:
- Minimum 2 years of experience in a similar role in UAE (preferably in a Software or SaaS company).
- Strong hands-on knowledge of CRM platforms like Zoho/Salesforce and billing tools.
- Excellent communication and client handling skills.
- Fluent in English; Arabic is a plus.
- Proficient in MS Excel, Google Sheets, and reporting.
- Organized, responsible, and proactive in task management.
What We Offer:
- Opportunity to work at a fast-growing SaaS company with global ambitions.
- Dynamic office environment in a central location.
- Training and career growth in client-facing, billing, and operations.
Important note, Please ensure that you answer all questions in the next step.
Job Type: Full-time
Pay: Up to AED 4000 per month
For Urgent Queries, Whatsapp Message Only at +971504127097. Only Queries.
Job Type: Full-time
Pay: Up to AED4,000.00 per month
Application Question(s):
- Have you read the entire job description before applying for this position?
- Would you be able to join within 01-03 days, if offered to join?
- What is your current monthly salary in the UAE?
- What is your expected monthly salary?
- You clearly understand that the salary offered is maximum up to 4000 AED per month, depending on your relevant experience in the UAE?
- Please write a brief about why we should you hire you for this position?
- Are you currently in Dubai? Please let us know the area name.
Experience:
- billing & CRM: 2 years (Preferred)
- Working in the UAE?: 1 year (Preferred)
Language:
- English (Preferred)
- Arabic (Preferred)