This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.
By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.
About Us
Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels
Your day to day
- Oversee daily operations of the food and beverage department, ensuring compliance with health, safety, and quality standards.
- Manage inventory control, including ordering supplies, conducting stock takes, and minimizing waste.
- Develop and implement training programs for food and beverage staff to enhance service quality and efficiency.
- Coordinate with the kitchen staff to ensure timely preparation and delivery of food and beverages.
- Handle customer complaints and feedback, ensuring guest satisfaction and implementing improvements as necessary.
- Assist in creating and updating menus, considering seasonal availability, customer preferences, and cost-effectiveness.
- Monitor financial transactions and budget adherence, including payroll management and cost analysis.
- Plan and execute special events and catering services, including menu selection, staffing, and logistics coordination.
What we need from you
- Minimum of 2 years of experience in a food and beverage management role
- Bachelor's degree in hospitality or a related field
- Knowledge of food and beverage industry regulations and compliance
- Ability to manage inventory and control costs
- Proficiency in Microsoft Office and Point of Sale (POS) systems
- Excellent communication and interpersonal skills
- Strong leadership and team management abilities
- Ability to multitask and work under pressure
- Customer-focused mindset and commitment to providing exceptional service
- An eye for detail and a passion for quality assurance
What we offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you'll become part of our hotel family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
