he Medical Receptionist is the first point of contact for patients and visitors. This role is responsible for greeting patients, answering calls, scheduling appointments, managing patient records, and providing administrative support to ensure smooth clinic operations and a positive patient experience.
Key Responsibilities:
- Welcome patients and visitors in a friendly and professional manner.
- Answer incoming phone calls, respond to inquiries, and direct calls appropriately.
- Schedule, confirm, and reschedule appointments using the clinic’s system.
- Register new patients and verify insurance information.
- Collect and process payments, issue receipts, and manage daily cash reports.
- Maintain accurate and up-to-date patient records.
- Coordinate with doctors, nurses, and other departments to ensure smooth patient flow.
- Handle patient complaints or concerns and escalate issues when necessary.
- Keep the reception area clean, organized, and stocked with necessary materials.
- Ensure patient confidentiality and comply with healthcare regulations.
نوع الوظيفة: دوام كامل
الإبلاغ عن وظيفة