Key Responsibilities:
- Greet and welcome guests warmly, ensuring a seamless check-in and check-out process.
- Handle reservations, inquiries, and requests efficiently and professionally.
- Provide guests with information about the property, amenities, and local attractions.
- Maintain accurate records of guest details and transactions in the property management system.
- Address and resolve guest concerns promptly and effectively.
- Coordinate with other departments to ensure a smooth guest experience.
Requirements:
- Previous experience as a Front Office Agent or similar role in the hospitality industry.
- Strong communication and interpersonal skills.
- Proficiency in using property management systems and other relevant software.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- A positive attitude and a commitment to delivering exceptional guest service.
What We Offer:
- A collaborative and supportive work environment.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
How to Apply:
If you’re passionate about hospitality and excited to contribute to the success of Cheval Maison Expo City, we’d love to hear from you!
Submit your application online to be considered for the Front Desk Agent position at Cheval Maison Expo City.
Ensure you include an updated CV highlighting your relevant experience and passion for the hospitality industry.
Opening in March 2025, Cheval Collection is delighted to be adding a second Dubai property to its growing portfolio, which includes 13 locations in London and three in Edinburgh.
Cheval Maison - Expo City will feature 151 exquisite bedrooms and studios accompanied by a range of one, two and three-bedroom apartments, a rooftop pool, meeting and events spaces, a restaurant and bar, brasserie and coffee shop.
Located in Dubai’s thriving Expo City just moments from the metro, this prestigious building hosted visiting world leaders during Expo 2020 Dubai and did so again during the COP28 climate conference in December 2023.
