Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Head of Commercial Operations – META
UAE, Dubai
Job Description
The Head of Commercial Operations META will lead and drive the commercial strategy and execution across the Middle East, Turkey, and Africa region. This role is responsible for optimizing sales performance, enhancing go-to-market models, and ensuring operational excellence across all commercial functions. The role will work closely with cross-functional teams including Marketing, Finance, Supply Chain, and Medical Affairs to ensure alignment with Galderma’s global and regional objectives.
Key Responsibilities:
- Develop and implement the regional commercial strategy aligned with global business goals.
- Lead sales operations, forecasting, demand planning, and performance analytics.
- Drive excellence in execution across field force effectiveness, CRM utilization, and incentive planning.
- Collaborate with country managers to ensure consistent commercial practices and performance tracking.
- Identify and implement best practices in pricing, market access, and channel management.
- Oversee commercial training and capability-building initiatives.
- Monitor market trends, competitor activities, and customer insights to inform strategic decisions.
- Ensure compliance with local regulations and Galderma’s internal policies.
- Conduct market research and data analysis to create business plans on commercial opportunities.
- Monitor performance of commercial activities using key metrics and prepare reports and recommendations for META LT.
- Assist in setting financial targets and budget development by business and product line.
- Ensure adherence to company policy and legal/compliance guidelines.
- Working with profit targets to set pricing strategies, optimize margins, and ensure sustainable profitability.
- Propose organizational structure for optimal market coverage and revenue generation.
Minimum Requirements
- Bachelor’s degree in Business, Life Sciences, or related field; MBA preferred.
- 10+ years of experience in commercial operations, preferably in the pharmaceutical or dermatology sector.
- Proven leadership experience in a regional or multi-country role.
- Strong analytical, strategic thinking, and project management skills.
- Excellent communication and stakeholder management abilities.
- Fluency in English; Arabic, Turkish, or French is a plus.
What we offer in return
- You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
- You will receive a competitive compensation package with bonus structure and extended benefit package.
- You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take accountability.
Next Steps
- Please apply with an English language CV.
- If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
- The next step is a virtual conversation with the hiring manager.
- The final step is a panel conversation with the extended team.
Our people make a difference
At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
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