Human Resources Officer - Systems

POSITION SUMMARY

To provide a comprehensive, confidential Human Resource service to the hotel to support achievement of the business goals and strategies whilst developing and maintaining positive internal and external customer relationships with Associates and Managers

A supervisory role responsible for executing the System related enhancement relating to Onex HRMS, Project Tree, Oasys and all also assistance with mhub. Furthermore from Payroll perspective will be the lead driver and facilitator for Payroll Process and ensure that is flawless operation

Will furthermore assist with all generic Human Resources tasks as per the department operation and helps drive company values and philosophy.  Ensures compliance with applicable regulations and Standard Operating Procedures.

SCOPE / BUSINESS CONTEXT

• A Full Time position based at JW Marriott Marquis Dubai.

CANDIDATE PROFILE

Experience:

• Experience in handling and managing recruitment operations.
• HR Systems experience essential
• Hospitality/hotel experience desirable
• Experience in managing Payroll from HR process point

Skills and Knowledge 

• Strong Communication skills (verbal, listening, writing) 
• Good public speaking skills
• Fluency in written and spoken English
• Innovative
• Pro-active and reliable
• Time Management
• Multi-tasking skills
• Computer skills (MS Office, HRIS, mhub, Onex, Oasys)

Education or Certification 

• High school diploma or GED; 5 years’ experience in the human resources, management operations, or related professional area.

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

Associate Relations 

• Assists with regular communication of all Associate Benefits on properties.
• Assists with the administration of any employment relations issue (for example Employment Tribunal preparation).
• Provides a sounding board for associates who may need to discuss personal issues, and maintains confidentiality at all times. Provides recommendations on M.A.A.P. Program
• Assists with the organization of any associate events.
• Ensures that all leavers complete an exit interview and that details are complied to assist the hotel retention strategy.

Human Resources – Department Focus

• Assists with any process administration and the collation of data for relevant reports.
• Assists, where necessary, with PeopleSoft data maintenance and tracking.
• Provides full administration support for candidate management system (I-GRasp) internet recruitment
• Support with the administration of any payroll of HR information though Oracle (or relevant system)
• Provides all month end reports as required by the Department and MP DHR

Needs to be extremely efficient and professionally skilled in:

• Preparing documents using Word, Excel and PowerPoint applications.
• Filing and forward tracing a variety of documents, appointments etc..
• Updating and distributing relevant information databases as required
• Processing incoming mail.
• Maintaining office supplies for the HR department.
• Taking meeting minutes as requested from investigation and disciplinary process.
• Attending investigatory meetings and provides an administration support to HODs by taking minutes.
• Budget control: raises purchase orders, log budget transactions, process department invoices, report monthly.
• Updating data on the celebratory dates/Key Management Data/Contact list etc.
• Maintaining, collating and distributing all relevant activity reports.
• Responding to various requests for help and information.
• Communicating with property associates to provide information and resolving challenges on behalf of those she/he reports to.

Talent Acquisition

• Manages the full life cycle of the recruitment and selection process for the property ensuring the Global Recruitment System (GRS) is fully leveraged to source, identify, screen, interview and select diverse high caliber talent.  Specifically relates to non-management recruiting. 
• Uses creative and non-traditional talent sourcing strategies and best practices to identify top talent, while ensuring compliance with internal recruiting systems.
• Supports the operation of recruiting events to help establish staff for hotel(s).
• Coordinates the onboarding process for all new hires and task force, liaising with HR Operations and the Government Relations / Protocol departments to ensure flight tickets, housing and visa are arranged in good time and in line with budget/forecasting controls.
• Works with hiring managers on open non-management roles, to balance the development of existing talent and business needs.
• Implements framework and processes for internal and external talent identification streams (i.e. Relationship recruiting, J1 Visa Program).
• Day-to-day accountability for ensuring the property’s selection and interviewing process is in line with Company standards and geared to focus on quality of hire.
• Monitors sourcing process and outcomes of staffing process. 
• Interviews candidates with Hiring Manager present.
• Creates engaging and creative advertisements of open positions in appropriate venues to attract a diverse candidate pool.
• Follows property interview guidelines and ensures a consistent screening criterion is used.
• Monitors and supports the selection/non-selection and offer processes to verify proper procedures are followed (e.g., valid reasons for selection/non-selection, applicants receive status notifications).
• Works with Government Relations team on visa processes for associates and staying up to date with changes and challenges in accordance with Dubai and UAE law.

GENERAL

• Coordinates monthly financial reporting, specifically related to Forecast and P&L, with guidance from Talent Development leadership team and DHR.
• Implementation of analytics, and metrics to measure the success and effectiveness of TA and L&D – communication of these to management.
• Assisting with Human Resources Operations where needed, including but not limited to Employee Relations meetings and Exit Interviews and separation process as a whole.
• Assists with the development, training and task assignments of the Talent Development Generalists and Coordinators.
• Compliance and adherence to all hotel job aids, Marriott SOPs and UAE law and regulations.
• Involvement with facilitation and completion of Pulse Survey and also full assistance with A.A.W. Program
• Assists with HR/Talent administration tasks to ensure the smooth functioning of the department.
• Performs other duties as reasonably requested by line manager and senior leaders.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.