About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 markets.
By taking the complexity out of the financial workflows–including everything from global payments and compliance, to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Payoneer is looking for a highly talented Inside Sales Representative to educate, onboard and drive early success with newly acquired customers. The incumbent will be tasked to enable millions of SMBs and professional businesses in the EMEA region (Europe, Middle East and Africa) to get paid globally with Payoneer’s fast, flexible, secure and low-cost solutions. Your responsibilities will include increasing business adoption and market penetration. Working in a dynamic sales environment you will be responsible for prospecting, qualifying and recruiting Small and Mid-size clients on the Payoneer platform. The ideal candidate will be comfortable in a fast-paced, multi-tasked, high energy environment with an ability to deal with ambiguity. Candidate should possess both a business development and account management background that enables her/him to drive engagement with respective stakeholders. S/he should also be a self-starter who is prepared to develop and execute against a territory coverage plan. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.
What you’ll do:
- Answer inbound/outbound inquiries from small businesses looking to integrate Payoneer solutions driven by organic traffic or through resellers
- Educate customer on the functionality, benefits, and value of Payoneer products by becoming Payoneer Product Expert (PPE)
- Implement a consultative approach to fully understand the business’s needs
- Identify and recommend additional products to help the business maximize Payoneer's value
- Develop exceptional relationships with customers by building rapport and developing trust
- Support customers through the onboarding process, including assistance with basic guided walkthrough of Payoneer's platform
- Manage multiple channels of communication in a high-volume environment
- Collect and share voice of customer with stakeholders
- Collaborate with the sales & reseller channel for inputs and provide updates to relevant stakeholders
- Draft various business reports
Who you are:
For this role you are also:
- Analytical & data oriented, strong in data backed decision making
- Proficient in the use of email, with strong written and verbal communications skills
Skills:
- 3-5 years of experience in, service and/or solution Sales (or Post Sales), Account Management experience, especially in payments, ecommerce or managing enterprise segment in IT, ERPs or Consulting
- Track record of meeting and exceeding business established goals
- Experience in leading complex negotiations with CXOs of large and enterprise accounts
- Ability to drive operational excellence through innovative initiatives
Not a must but a great advantage:
- Experience managing Post Sales, Onboarding or Engagement experience for B2B customers
- Experience in the Payments and Banking industry
- Familiarity with the B2B and Enterprise Customer Segment
- Experience with direct sales for small businesses engaged in cross border trade
- Experience with digital marketing, affiliate marketing, social media
- Experience with data analytics & BI tools
- Experience working in an international company
Who we are:
Payoneer (NASDAQ: PAYO) is the world’s go-to partner for digital commerce, everywhere. From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands, Payoneer offers a universe of opportunities, open to you.
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The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Continuously improve
Always striving for a higher standard than our last.
Do it. Own it.
Being fearlessly accountable in everything we do.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, click now to apply.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
