Company Description
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.
Job Description
- Consistently offers professional, engaging and friendly service
- Ensure prompt and courteous service is extended to both internal and external customers
- Prioritize all telephone calls and in-person visitors, scheduling appointments as required
- Maintain a positive relationship with all guests, vendors and Heartists
- Ensure all sales promotional literature is current and updated
- Provide all administration duties for the Sales office (raising purchase orders, handling the departmental expenses, etc.)
- Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications
- Follow departmental policies and procedures
- Follow all safety policies
- Other duties as assigned
Qualifications
- Degree in Hospitality or other relevant discipline.
- Computer literate in Microsoft Window applications and/or relevant computer applications required
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
الإبلاغ عن وظيفة
