Key Account Sales Manager

Company Overview

We are a leading FMCG company specializing in household products, seeking an experienced Key Account Sales Manager to drive growth and manage relationships with major supermarket chains across Dubai and the UAE.

Position Summary

We are looking for a dynamic and results-driven Key Account Sales Manager to manage and expand our presence in Dubai's competitive retail landscape. The successful candidate will be responsible for building and maintaining strategic partnerships with major supermarket chains including Carrefour, LuLu Hypermarket, Spinneys, Union Coop, and other leading retail outlets.

Key Responsibilities

Account Management & Relationship Building:

• Manage and develop strategic relationships with key supermarket accounts including Carrefour, LuLu Hypermarket, Spinneys, Al Maya, Union Coop, and VIVA Supermarket
• Serve as the primary point of contact for assigned key accounts
• Conduct regular business reviews and strategic planning sessions with key stakeholders
• Ensure customer satisfaction and resolve any issues or concerns promptly

Sales & Business Development:

• Achieve and exceed monthly, quarterly, and annual sales targets for household products
• Develop and implement strategic sales plans for each key account
• Identify new business opportunities within existing accounts and secure shelf space for new products
• Negotiate pricing, promotional activities, and contractual terms with retailers
• Drive category growth and increase market share across all assigned accounts

Strategic Planning & Execution:

• Develop annual business plans and promotional calendars for key accounts
• Collaborate with marketing teams to create compelling promotional campaigns and in-store activations
• Monitor competitor activities and market trends to identify opportunities and threats
• Analyze sales data and market intelligence to optimize product mix and pricing strategies

Cross-functional Collaboration:

• Work closely with supply chain and logistics teams to ensure optimal stock levels and timely deliveries
• Coordinate with finance teams on credit management and payment terms
• Partner with marketing teams on brand positioning and promotional activities
• Collaborate with trade marketing on point-of-sale materials and merchandising

Essential Qualifications & Experience

Educational Background:

• Bachelor's degree in Business Administration, Sales, Marketing, or related field
• MBA preferred but not mandatory

Professional Experience:

• Minimum 5-7 years of experience in FMCG sales with focus on key account management
• Proven track record working with major supermarket chains in the UAE/GCC region
• Strong experience in household products, personal care, or consumer goods categories
• Experience managing accounts with annual revenues of AED 10+ million

Technical Skills:

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Experience with CRM systems and sales analytics tools
• Knowledge of retail merchandising and category management principles
• Understanding of supply chain and inventory management

Key Skills & Competencies

Sales Excellence:

• Strong negotiation and closing skills
• Ability to develop and present compelling business cases
• Results-oriented with proven ability to exceed targets
• Strategic thinking and analytical problem-solving

Relationship Management:

• Excellent interpersonal and communication skills (English and Arabic preferred)
• Ability to build rapport with diverse stakeholders at all levels
• Customer-centric approach with strong service orientation
• Cultural sensitivity and understanding of UAE retail market

Leadership & Organization:

• Strong project management and organizational skills
• Ability to work independently and manage multiple priorities
• Self-motivated with entrepreneurial mindset
• Adaptability to changing market conditions

What We're Looking For

Ideal Candidate Profile:

• Industry Expertise: Deep understanding of UAE retail landscape and major supermarket operations
• Network: Established relationships with key decision-makers at major retail chains
• Market Knowledge: Strong grasp of household products market, consumer behavior, and competitive dynamics
• Language Skills: Fluency in English (Arabic is a strong advantage)
• Mobility: Valid UAE driving license and willingness to travel within UAE

Success Indicators:

• Track record of consistent target achievement (100%+ of sales goals)
• Evidence of successful new product launches or range extensions
• Examples of strategic account growth (volume and value)
• Experience managing complex negotiations and securing favorable terms

Job Type: Full-time

Pay: AED6,000.00 - AED8,000.00 per month

Application Question(s):

• Where are you located?
• Do you have a car?

Application Deadline: 10/09/2025