A laundry manager oversees all aspects of a laundry operation, ensuring efficient and high-quality service while maintaining a safe and clean environment. This role involves managing staff, equipment, and inventory, as well as implementing and enforcing safety and hygiene standards. They also play a key role in training, performance management, and communication within the laundry department. Jobed.aiKey Responsibilities:
- Staff Management:Hiring, training, supervising, and scheduling laundry staff, ensuring they adhere to safety and hygiene protocols.
- Operational Management:Overseeing daily laundry operations, including sorting, washing, drying, folding, and ironing, ensuring timely completion and adherence to quality standards.
- Inventory Management:Managing linen and laundry supplies, maintaining optimal stock levels, and ordering supplies as needed.
- Equipment Management:Ensuring all laundry equipment is properly maintained and functioning, coordinating repairs and replacements as necessary.
- Quality Control:Implementing and maintaining quality control procedures to ensure a high standard of cleanliness and presentation of linens and laundry items.
- Safety and Hygiene:Enforcing safety regulations, maintaining a clean and sanitary laundry environment, and ensuring compliance with health and safety guidelines.
- Financial Management:May be involved in budgeting, cost control, and managing expenses related to the laundry operation.
- Customer Service:Addressing customer concerns, resolving issues related to guest laundry or uniform services, and maintaining positive relationships with other departments.
- Reporting and Documentation:Maintaining accurate records of laundry production, inventory, and staff performance.
Skills and Qualifications:
- Leadership and Management:Strong leadership and team management skills to motivate and guide the laundry team.
- Organizational Skills:Excellent organizational and time management skills to manage daily operations, inventory, and staff schedules.
- Communication Skills:Effective verbal and written communication skills for interacting with staff, other departments, and potentially guests.
- Problem-Solving Skills:Ability to identify and resolve operational issues, staff conflicts, and customer service issues in a timely and effective manner.
- Knowledge of Laundry Processes:Familiarity with laundry equipment, detergents, stain removal techniques, and best practices for handling different types of fabrics.
- Safety and Hygiene Knowledge:Understanding of health and safety regulations related to laundry operations and the ability to implement and enforce safety protocols.
- Customer Service Skills:Ability to handle customer complaints and resolve issues effectively.
Job Type: Full-time
Pay: AED2,000.00 - AED2,500.00 per month
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