Key Responsibilities
- Monitor day-to-day operations across land, sea, and air transport, ensuring smooth movement of shipments.
- Prepare and submit daily/weekly operational reports to the Operations Manager.
- Handle shipment documentation and processes through Mirsal 2 and ensure compliance with customs clearance requirements.
- Coordinate with vendors, shipping lines, and carriers to ensure timely movement of goods.
- Maintain strong professional relationships with shipping lines and freight forwarders for cost optimization and service efficiency.
- Address operational issues, resolve challenges proactively, and ensure customer satisfaction.
- Negotiate with existing vendors to reduce costs while maintaining quality service and adding value to the company.
- Oversee clearance procedures, ensuring all regulatory requirements are met.
- Track shipments and provide timely updates to clients and management.
- Ensure operational processes align with company standards and contribute to continuous improvement.
- Work closely with the accounts and customer service team to resolve queries related to shipments and costs.
Requirements & Skills
- Minimum 4 years of relevant experience in logistics and freight forwarding operations.
- Strong knowledge of Mirsal 2, customs clearance procedures, and GCC logistics regulations.
- Excellent communication skills in English (Arabic is an added advantage).
- Proficiency in MS Word, Excel, and Outlook for reporting and correspondence.
- Ability to handle pressure, solve problems, and manage operational challenges effectively.
- Strong vendor negotiation skills with proven ability to optimize costs.
- Flexibility to work extended hours when required to complete critical tasks.
- Detail-oriented, organized, and capable of multitasking.
- Team player with the ability to work independently and take initiative.
Preferred Qualifications
- Existing network and good relationships with shipping lines and logistics vendors.
- Experience in handling project shipments and oversized cargo.
- Familiarity with freight forwarding systems and ERP solutions.
Job Type: Full-time
Pay: AED3,500.00 - AED4,500.00 per month
Education:
- Master's (Required)
Language:
- Hindi (Required)
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