- Guest Reception & Information
Welcome all visitors with a courteous greeting, answer enquiries, and direct them to the appropriate course or instructor.
- Reservations & Payment Processing
Create bookings in our user‑friendly system, confirm details, and securely process cash or card payments.
- Accurate Data Entry
Enter and update customer profiles, booking details, and transaction records in the CRM and Excel logs, ensuring all information is complete and error‑free.
- Certification & Documentation
Prepare and file PADI certification paperwork, print course‑completion certificates, and maintain organised digital archives for easy retrieval.
- Media Management (Photos & Videos)
Download, back‑up, and deliver guests’ dive photos and videos—either via cloud links or USB—ensuring timely, high‑quality transfers.
- Daily Schedule Coordination
Liaise with instructors, boat crews, and transport partners to keep each day’s timetable accurate and up to date.
- Front‑Desk Administration
Maintain orderly digital records (waivers, medical forms, receipts) and keep the reception area neat and well‑stocked with brochures.
- Product Promotion & Upselling
Inform guests about add‑ons—such as photo packages, advanced courses, or equipment deals—to enhance their experience.
- Issue Resolution & Service Recovery
Address guest questions or concerns promptly, escalating to the appropriate team member when necessary.
Job Types: Full-time, Permanent
Pay: From AED3,000.00 per month
Language:
- English (Preferred)
- Tagalog (Required)
Location:
- Dubai (Preferred)
Application Deadline: 08/06/2025