Leva Hotel believes in People First culture . We are smart , fun , friendly and efficient. At Leva we don't provide jobs , We provide careers. Join our young and dynamic team in Leva Hotel Mazaya Center .
Job Description
· To be well-versed with the facilities and services offered by the hotel.
· To be well-versed in all reservations handling and process, proficient in operating the reservations system.
· To provide prompt, courteous and efficient service at all times.
· To upsell whenever possible to maximize on occupancy and revenues.
· To fully understand market segmentation.
· Build rapport and establish brand loyalty through reservations process
· Determine Guest’s needs and quote the appropriate room and rate as per requirements
· Assist Guests regarding hotel facilities in an informative and helpful way
· Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities.
· Liaise with Sales and other departments as required.
· Understand Revenue Management strategies.
Job Type: Full-time
