Job Responsibilities
Managing Reservations:
- Answering phone calls and responding to emails regarding reservations.
- Making, modifying, or canceling reservations in the system.
- Ensuring accurate and efficient booking processes.
- Handling special requests and accommodating guest needs. Sales and Customer Service:
- Providing information about the restaurant's menu, pricing, and special events.
- Promoting the restaurant and its offerings to potential customers.
- Upselling or cross-selling additional services, like special menus or packages.
- Handling customer complaints and resolving issues related to reservations or dining experiences.
Key Skills
- The ability to communicate clearly and effectively both verbally and in writing is crucial.
- Providing exceptional service and creating a positive experience for guests is a primary focus.
- Accuracy in recording information and managing reservations is essential.
- Proficiency in using reservation systems and other relevant software is required.
- The ability to promote the restaurant and its offerings is important.
- Addressing customer concerns and resolving issues effectively is necessary.
- Russian Speaking is mandate.
Job Type: Full-time
Pay: AED1.00 per month
الإبلاغ عن وظيفة
