Sales Coordinator

Additional Information: This hotel is owned and operated by an independent franchisee, Residence Inn. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Maintains an organized, systematic and updated filing system (hard copies
& hard disk back up), in order to ensure easy accessibility to required data and avail
loss of data from the hardware.
Prepares and types of sales team’s corporate offer letters, updates Opera and
ensures it is reviewed & properly checked before handing it for signature.
Composes letters, memos, faxes and other mail on behalf of the Director of
Sales / (Area) Director of Sales & Marketing & other executives.
Maintains a prompt and accurate follow up and trace system for the Director /s Correspondences
Handles all incoming calls & guest’s inquiries in the absence of the sales
team & channel to the concerned department if the inquiry requires immediate
action.
Promptly dispatches mail and facsimile documents within the sales
department.
Maintains adequate stock of office supplies and initiate requisition.
Maintains and replenish Brochures, Fact Sheets, F&B Flyers
Ensures that the S&M month end report is accomplished and submitted on
time.
Ensures that all correspondence and offers related to the sales team goes out within maximum of 24 hours.
1Organizes own time & set up priorities ensuring maximum use of working day.
Reports to work punctually in proper and neat uniform complete with name
tag at all times.
Ensures full knowledge of hotel’s / area properties, facilities and services.
Makes a thorough check on the premises and operating equipment to determine cleanliness and orderliness.
Communicates well at all levels dealing with the various administrative
demands placed by the pressurized working environment.
Be flexible to adapt to sudden increase in working hours if and when
working demand arises.

Has a comprehensive knowledge in , Power point & Opera.
Schedules break so that the Sales Office is manned at all times
1Ensures that all equipment is in proper working order and to cultivate care for
all equipment used. (copier, fax, PC’s)

General Responsibilities

Promotes efficiency, confidence, courtesy and an extremely high standard of
social skills. Generally, promotes and ensures good inter-departmental relations
Displays a pleasant manner and positive attitude at all times and to promote
a good company image to guests and colleagues.
Demonstrates pride in the workplace and personal appearance at all times
when representing the hotel thus identifying a high level of commitment
Maintains the highest standards of professionalism, ethics and attitude
towards all hotel guests, clients, staff and employees.
Maintains professional business confidentiality
Adheres to Company and Hotel rules and regulations at all times

Occasional Responsibilities
Reports any equipment failures/problems to the Maintenance Department
Passes any maintenance requests to the Maintenance Department.
Participates in any Training/Developments schemes as recommended by
Senior Management.
Complies with any reasonable request made by management to the best of
your ability.

Legal Responsibilities

Ensures that the standards required by Law and by Management are maintained at all times in the areas specified above.

Bachelor's degree in business administration, Marketing, Sales, or a related field.
Proven experience in sales coordination, customer service, or a similar role (typically 1-3 years)
Excellent verbal and written communication skills.
Ability to liaise effectively with clients and internal teams.
Strong organizational and time-management abilities.
Ability to handle multiple tasks and meet deadlines
Proficiency in MS Office Suite (Word, Excel, PowerPoint).
Understanding of sales principles and customer service practices.

This company is an equal opportunity employer.

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Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.