Job Summary:
We are looking for an experienced Hair Product Specialist with a strong background in hair care products and treatments, as well as expertise in online order management, e-commerce, customer service, and logistics. This role requires a passion for beauty and hair care along with the ability to efficiently manage order fulfillment processes.
Key Responsibilities:
Provide expert advice on hair care products and treatments.
Stay updated on industry trends and product innovations.
Assist customers with product selection, inquiries, and after-sales support.
Manage and process online orders accurately and efficiently.
Coordinate with courier companies for shipping, tracking, and resolving delivery issues.
Maintain inventory levels and update product listings on e-commerce platforms.
Collaborate with the marketing team for promotions and content creation.
Analyze sales data to enhance product performance and customer engagement.
Qualifications:
1-2 years of experience in hair care, beauty, or cosmetics.
Strong knowledge of hair care products and treatments.
Excellent communication and customer service skills.
Experience with e-commerce platforms like Shopify, WooCommerce, or Amazon.
Familiarity with logistics and shipping management.
Strong organizational and multitasking abilities.
Basic marketing and social media content creation skills are a plus.
Preferred:
Female.
Can Speak English/Arabic
Previous e-commerce and logistics experience in a beauty or hair care brand.
Job Types: Full-time, Permanent
Language:
- Arabic (Preferred)