Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture..The Opportunity:The Sales Development Representative at Creatio is responsible for identifying and nurturing leads, prospecting for new opportunities, and setting the stage for strong client relationships in the low-code automation and CRM market. This role is critical in supporting Creatio’s sales pipeline by qualifying leads, collaborating closely with the sales team, and acting as a bridge between marketing initiatives and revenue generation.The role is on-site based in Dubai (UAE).Responsibilities:Lead Generation & Prospecting: Proactively engage with prospective clients, identify and qualify sales opportunities, and generate interest in Creatio’s products.Market Research & Intelligence: Understand the competitive landscape, identify target industry segments, and stay informed of industry trends in CRM and low-code automation.Collaboration with Sales & Marketing: Partner with sales executives to strategize on lead quality and conversion, ensuring a seamless hand-off for qualified opportunities.Pipeline Management: Maintain accurate records of activities in the CRM, manage lead and account data, and monitor progress against sales metrics.Outbound Campaigns: Develop personalized email, phone, and LinkedIn outreach to effectively engage prospects and build a strong pipeline.Performance Optimization: Continuously refine outreach techniques and adopt best practices to enhance prospecting success.Desired Skills and Experience:1-3 years in an SDR or related sales Fluency in English and Arabic.Key Skills:Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively engage C-level executives and decision-makers.Prospecting Techniques: Skilled in cold calling, email campaigns, and leveraging social media platforms like LinkedIn for prospecting.Analytical Mindset: Ability to analyze data, evaluate prospect engagement metrics, and adjust strategies based on insights.Time Management & Organizational Skills: Proven ability to handle multiple accounts, leads, and follow-ups simultaneously.Strategic Thinking: Ability to understand client needs and pain points, positioning Creatio’s value proposition effectively.Personal AttributesCustomer-Centric Mindset: Empathetic, with a focus on understanding the customer’s perspective and building rapport.Self-Motivated & Goal-Oriented: Demonstrates a drive for success, with resilience and an entrepreneurial spirit to pursue and achieve challenging targets.Adaptability: Comfortable in a fast-paced, evolving environment, with a positive attitude toward learning and adapting to new tools and approaches.Team Player: Strong sense of collaboration and willingness to share insights with the team to improve overall performance.What you should expect from us:The award-winning product (a Leader in Gartner Quadrants) to be proud of;Focus on making our clients successful (NPS score – 36%).Dedicated leadership with open doors.Steady stream of inbound leads (though we expect you to generate your own leads as well).Collaborative environment where everybody is happy to help.A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;Culture of genuine care, ownership, dedication, and high standards (learn more here);A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;Caring for your health: Creatio offers several options for medical insurance together with our medical partner;Creatio offers all team members competitive pay;Paid leave options for life-qualifying events, sicknesses, etc.If you are interested, please submit your CV at [email protected] or apply online Openings \u007C Creatio

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