About Us:
Our English language institute in Al Hamra, Ras Al Khaimahi, is known for providing exceptional English language education in a fun and friendly atmosphere. We have a close-knit, supportive team environment with low staff turnover, making job opportunities with us rare and highly sought after.
Job Overview:
We are looking for a dynamic, hard-working, and personable individual to join our team as a Student Coordinator/Sales Associate. This role involves sales, administrative tasks, student enrolment, and coordinating social activities, providing a rich and diverse work experience.
Key Responsibilities:
Sales:
- Advise prospective students on course options, answer queries, and handle payments.
- Manage walk-in, phone, and online inquiries.
- Engage with new leads and follow up with past leads to generate sales.
- Encourage repeat enrolments from past students.
- Maintain accurate sales data.
- Develop and implement outbound calling strategies.
- Build and nurture strong customer relationships.
Course Coordination:
- Conduct and interpret placement tests.
- Assign students to suitable levels and groups.
- Manage student breaks and returning enrolments.
- Coordinate between private students and teachers, including room bookings.
- Update systems with new enrolments and changes.
- Provide top-tier customer service.
Student Feedback:
- Gather and compile student feedback.
- Respond to and resolve any issues raised.
- Encourage online reviews.
- Proactively identify and address potential challenges.
Benefits:
- Employment visa sponsorship.
- Comprehensive health insurance.
- Attractive monthly commission based on sales targets.
Required Skills:
- Minimum English proficiency: B2 (Upper-intermediate) level.
- Proficiency in typing and computer use.
- Strong sales, customer service, and interpersonal skills.
- Willingness to learn and adapt.
- Ability to work effectively in a team environment.
- Previous experience in sales or customer service is preferred.
Softwares We Use
- Airtable, Google Drive, Xero, Crisp, Lightspeed
- Experience with Mac is an advantage (Numbers, Pages, …)
Schedule:
- Monday to Friday: 10:00 AM - 7:00 PM (one hour lunch break)
- Every second Saturday: 10:00 AM - 4:00 PM
Remuneration:
- 4000 AED per month + commission
How to Apply:
- Candidates are required to send a pre-recorded video introducing themselves and explaining why they are suited for this position. This video should highlight your relevant skills, experience, and motivation for applying.
- This role offers a unique chance to grow professionally in a friendly and diverse setting, engaging with an international clientele. If you’re motivated, friendly, and seeking a challenging yet rewarding career, we invite you to apply.
- Job Type: Full-time
- Salary: AED4,000.00
Experience:
- Call centre: 1 year (Preferred)
Job Type: Full-time
Education:
- High school or equivalent (Preferred)
Expected Start Date: 15/06/2025
