Soft Service Supervisor
➢ Oversees the cleaning and maintenance operations within a bank to ensure a clean, safe, and
hygienic environment for customers and staff. Their job description typically includes.
➢ Supervising and coordinating the activities of cleaning staff, including cleaners and janitors.
➢ Developing and implementing cleaning schedules and procedures to ensure all areas of the
bank are cleaned and maintained to high standards.
➢ Inspecting premises regularly to identify areas that require cleaning or repairs.
➢ Monitoring cleaning supplies and equipment inventory, and ordering supplies as needed.
➢ raining new cleaning staff and providing ongoing training and guidance to existing staff on
cleaning techniques, safety procedures, and customer service standards.
➢ Conducting performance evaluations and providing feedback to cleaning staff.
➢ Ensuring compliance with health and safety regulations and bank policies.
➢ Handling any cleaning-related emergencies or issues that may arise, such as spills or
accidents.
➢ Liaising & reporting to Soft Service unit management to address any cleaning-related concerns
or requirements.
➢ Maintaining records of cleaning activities and reporting any maintenance or repair needs to
appropriate personnel.
Skills/Qualifications:
➢ BICS Trained
➢ High school diploma or equivalent; a degree in hospitality management or related field may be
preferred.
➢ Previous experience in housekeeping or cleaning roles, with demonstrated leadership
experience.
➢ Strong knowledge of cleaning techniques, equipment, and chemicals
➢ Excellent organizational and time management skills
➢ Ability to supervise and motivate a team of housekeeping staff.
➢ Effective communication skills, both verbal and written
➢ Attention to detail and a high standard of cleanliness and hygiene.
➢ Problem-solving abilities to address any issues or challenges that arise.
➢ Knowledge of health and safety regulations and procedures
➢ Computer literacy, including proficiency in Microsoft Office or similar software for scheduling
Job Type: Full-time
Pay: Up to AED3,000.00 per month
