About Metadata Technologies
Founded in 2002, Metadata Technologies is a Microsoft Solutions Partner specializing in Dynamics 365 CRM implementations. Headquartered in Dubai with a development center in India, we serve an international clientele spanning the Middle East, US, UK, and Asia. Our solutions help organizations transform customer engagement and accelerate growth.
Some of our key milestones include a strategic partnership with Microsoft in 2007, the launch of our Kochi Center of Excellence in 2009, and multiple industry recognitions, including the Best Industry Solution Award for Real Estate from Microsoft Gulf in 2014. With our recent expansion into the US and enhanced presence in Dubai, we continue to grow as a global leader in CRM innovation.
Who We’re Looking For
We are seeking a Functional Consultant with experience in Microsoft Dynamics 365 (CRM/ERP) who can bridge business needs and technical execution. This role is ideal for someone who thrives in translating requirements into workable solutions and enjoys working closely with clients and internal teams to deliver value.
What You'll Do
- Act as the primary link between clients and internal technical teams to ensure requirements are translated into efficient solutions.
- Conduct product demonstrations, requirements workshops, and client training sessions.
- Document business processes, user stories, and functional specifications including FRDs, UAT test cases, and solution designs.
- Lead functional team
- Lead client engagements from discovery through go-live and post-live support.
- Manage functional testing, UAT sessions, and end-user training.
- Collaborate with project managers, developers, and QA to ensure project success.
- Participate in change management activities and provide input for solution enhancements.
- Support presales efforts with solution walkthroughs and proposal input as needed.
What You Bring
- 5+ years of experience in a Functional Consultant role, preferably with Microsoft Dynamics 365 CRM or ERP.
- Strong business process understanding, particularly in Sales, Marketing, or Service domains.
- Excellent verbal and written communication skills.
- Ability to understand client needs and deliver consultative, value-driven solutions.
- Experience preparing solution documentation and client-facing deliverables.
- Strong analytical and problem-solving mindset.
- Experience in working with cross-functional teams and managing client communications.
This Role is Ideal for Someone Who Is:
- Detail-oriented and a great communicator.
- A quick learner with a passion for business applications and digital transformation.
- Comfortable managing multiple responsibilities and timelines.
- Customer-centric and always looking to improve client satisfaction.
- Proactive, consultative, and collaborative in approach.
Job Type: Full-time
