Vice President, Product Management - Mastercard Payment Gateway Services (MPGS)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Product Management - Mastercard Payment Gateway Services (MPGS)

Role and Responsibilities

Responsible for MPGS in the Division and will form a vital link with the MPGS organization. Will be responsible for leading the MPGS team in MEA and, in conjunction with the MasterCard account and market development managers, in identifying opportunities to leverage specific MPGS products, to grow the customer and MasterCard’s revenues, while meeting strategic product objectives at the Divisional level.

The MPGS Division Lead serves as senior level contributor in expanding upon current capabilities to improve existing services, particularly in response to regional region trends.

Key Accountabilities of the Role

• Lead a team of Product Sales Specialists in his/her Division, covering each of the product areas (Payment Gateway, Fraud screening and value adding services ) focusing on the key strategic Division objectives with principal emphasis on driving sales, revenue and profitability generation, and product expertise
• Develop a strong understanding of customer needs, customers’ product strategy, region conditions, and industry characteristics as they relate to products and platforms offerings
• Serve as senior level contributor in expanding upon current capabilities to improve existing services, particularly in response to regional trends
• Lead the team in developing MasterCard’s product strategy for his/her Division as well as with each customer in close coordination with the account teams emphasizing penetration and growth in the region
• Pro-active identification, business case development and prioritization of product initiatives that drive the customer and MasterCard revenues.
• As part of the MPGS leadership team, develop business plans and provide Divisional specific input into product roadmaps
• Communication and coordination with the product development teams to highlight product innovation opportunities emerging within customers, region and among consumers.
• Active participation in the customer planning process led by the account teams
• Coordination with regional implementation support to ensure customers’ implementation needs are met.
• Hold self and team accountable for meeting key metrics (in particular MPGS revenue, customer sign-ups, sales pipeline, etc.).
• Provide the Group Head with regular updates on the region’s activities and results
• Support the Group Head in recruiting, team building, coaching/developing staff and addressing performance issues, as needed

Profile, Key Requirements and Competencies

• University degree with strong experience in a business development role in the merchant acquiring and or commerce payments industry.
• Deep knowledge of e/m-commerce products and their value to customers
• Proven Leadership in driving business objectives in a matrix environment. Liaise with Senior Management in MasterCard (in Markets/Division/ P1S) to ensure that region strategies and activities are integrated with other parts of the business and align with overall objectives
• Experience with development of strategic business planning. Contribute to business planning at Product Management level to develop the MPGS strategy for the region aligned with Global P&S in Europe.
• Strong project management skills
• Strong quantitative/analytical skills and ability to effectively manage customer data (including region data as well as financials)
• Conceptual thinking
• Negotiation and presentation skills both written and verbal
• Influencing others
• Strong commercial orientation
• Problem solving skills
• People management skills
• Team player
• Fluent in English

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.