Job Summary:
We are seeking a Workshop Administrator to oversee administrative and quality assurance functions within our busy technical workshop. The ideal candidate will act as the backbone of workshop operations — enforcing systems, supporting technicians, handling documentation, and ensuring smooth communication between the technical team and customers.
Key Responsibilities:
Quality Control
- Enforce workshop systems to ensure all work meets manufacturer and company quality standards.
- Implement and manage checklists, ensuring quality checks are completed at each stage of work.
- Act as the go-to person for workflow validation before progression.
Safety & Compliance
- Ensure adherence to workshop safety protocols and industry compliance standards.
- Monitor workplace practices and report any violations or risks to the appropriate authority.
Customer Relations
- Address customer inquiries and handle technical follow-ups after initial contact with the front-line technician (Ali).
- Assist in resolving complaints and maintain high levels of customer satisfaction.
Technical Support
- Provide basic technical guidance to workshop staff by interpreting instructions and ensuring correct execution of tasks.
- Act as a point of reference for technicians regarding procedure clarification and standards.
Administrative Tasks
- Assist with the preparation of job quotes, purchase requests, and materials sourcing.
- Monitor and manage inventory levels and workshop supplies.
- Maintain accurate records of jobs, inspections, customer communications, and technician schedules.
Job Requirements:
- Proven experience in a workshop, technical, or operations admin role (automotive or mobility-related experience is a plus).
- Strong understanding of workshop procedures and quality standards.
- Excellent organizational and multitasking skills.
- Strong communication and customer service skills.
- Proficient in Microsoft Office Suite (Excel, Word) and comfortable learning internal systems.
- Ability to interpret technical instructions and assist in guiding workshop processes.
- Must be detail-oriented and proactive in problem-solving.
Why Join Us?
- Growing company with a focus on quality and innovation.
- Friendly and collaborative team environment.
- Opportunities for learning and development in workshop operations and logistics.
- Competitive compensation based on experience.
Job Type: Full-time
Pay: AED3,000.00 - AED3,500.00 per month
الإبلاغ عن وظيفة