BI Analyst

JOB SUMMARY:

We are seeking Business Intelligence Analyst to execute the implementation of BI dashboards, process analytics, and reporting workflows. The ideal candidate will collaborate closely with business stakeholders to model processes, integrate data sources, and deliver actionable insights for Sales, Marketing, Technical, and Operations teams.

Key Responsibilities

• Data Integration: Connect and maintain data from multiple sources (Salesforce, HubSpot, Zoho, Google Sheets) into a unified reporting system.
• Build and Manage BI Solutions: Develop interactive dashboards and reports using Power BI, Salesforce or equivalent tools, ensuring clear visualization of key business metrics.
• Process Analytics: Analyze business workflows, define KPIs, and provide actionable insights to improve efficiency and automation opportunities.
• Performance Monitoring: Deliver real-time analytics for Sales, Marketing, and technical teams, including trend analysis and forecasting.
• Stakeholder Collaboration: Work closely with department heads to capture requirements, deliver insights, and train teams on BI tools for self-service reporting.

Requirements

Qualifications & Skills

• Education: Bachelor’s degree in Computer Science, Information Systems, Business, Data Analytics, or related field.
• Experience: 3+ years in BI development, process analytics, or similar roles.
• Technical Skills:
  • Proficiency in Power BI (or Tableau/Qlik), DAX, and data modelling.
  • Strong experience with ETL processes, data preparation, and transformation for analytics.
  • Solid understanding of SQL and relational databases for data extraction and manipulation.
  • Familiarity with Salesforce, HubSpot, Zoho Projects, and other business systems for data integration.
• Soft Skills: Strong analytical thinking, problem-solving, and stakeholder communication skills.