Branch Manager

SEVEN is a Dubai-born wellness brand redefining what it means to live well through seven core pillars: fitness, movement, recovery, relaxation, nourishment, longevity, and community. With an off-luxury approach and a presence across the Middle East and Europe, SEVEN creates expansive spaces and experiences designed to optimise well-being. From wellness clubs to nutrition concepts, SEVEN empowers individuals to live healthier, more balanced lives, seven days a week.

• Oversee daily operations of the branch to ensure seamless service delivery and operational excellence.
  
• Lead, motivate, and manage cross-functional teams across departments (Front Desk, Spa, Valet, F&B, Housekeeping).
  
• Maintain high standards of customer service and client satisfaction.
  
• Ensure adherence to company policies, SOPs, and quality standards.
  
• Collaborate with HQ teams on sales targets, marketing activities, and staff training.
  
• Monitor financial performance and operational KPIs for the branch.
  
• Address client concerns with professionalism and swift resolution.
  
• Ensure the branch upholds the Seven Wellness Club brand image in every detail.

Requirements

• Proven experience in hospitality
  
• Strong leadership, organizational, and communication skills.
  
• A client-focused mindset with a commitment to delivering exceptional experiences.
  
• Ability to multitask and thrive in a fast-paced, high-standard environment.
  
• Fluency in English; additional languages are a plus.

• Be part of a growing, visionary wellness brand.
  
• Work in a supportive, team-oriented environment that values innovation and excellence.
  
• Attractive compensation package and benefits.
  
• Opportunities for career growth and development across the group.

Benefits

• Competitive Salary: Based on experience and role responsibilities
  
• Club Access: Full access to SEVEN Wellness Club facilities and classes
  
• F&B Discount: 50% off all in-house food and beverage items at The Dose by Silvena
  
• Career Growth: Opportunities to grow across SEVEN’s expanding group of brands
  
• Supportive Culture: A team-oriented environment that values initiative, professionalism, and well-being