Key Accountabilities:
- Achieve or exceed the budgeted sales and CSI targets, ensuring smooth functioning of showroom operations.
- Analysis, correction and improvement measures for achieving the sales targets of the branch.
- Defining responsibilities and sales targets for the Sales Team in the branch.
- Daily review of performance of sales staff and guiding / counselling and helping them in achieving their sales targets.
- Undertake periodic and timely performance evaluation of sales staff.
- Ensuring that proper processes and procedures are followed by the sales team with regards to complete documentation for sales registration, in-house financing, trade-in cars and test drives.
- Ensuring that sales team prospects new leads and follows-up leads for increasing the sales.
- Ensuring that sales teams builds and maintains comprehensive data base of customers profile and prospects.
- Ensuring that sales team has all the relevant product knowledge for the vehicles and they attend periodic training, visits to Auto Fairs and Exhibitions to update their knowledge and skills.
- To propose activities aimed at enhancing and strengthening brand image and to suggest, obtain management approval and implement schemes for increasing sales in the locations being covered in the branch jurisdiction.
- Keeping track and appraising the management of the competitors' product / pricing / marketing and promotional activities.
- Personnel management of employees working in the branch in terms of their attendance, punctuality, discipline, and welfare.
- To ensure timely resolution of employee grievances and problems by taking up the issues with concerned persons in support.
- All display vehicles are clearly labelled showing specifications, price and monthly payment
- Prepare weekly, monthly and annual sales reports and project sales figures / sales forecast.
- Branch day to day administration.
- Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.
Knowledge Skills and Experience:
• Degree qualified in Sales & Marketing/ Business Management disciplines.
• Business-to-Consumer sales management experience across multiple locations, sales teams & profit centers.
• Excellent business relationship management skills.
• Strong business acumen.
• Expert level written and verbal communication skills.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).