Customer Relationship Executive (Female)
Location : Dubai, UAE
Job Type : Full-Time
Salary : 3,000– 3,500 AED + Incentives
Age : Below 29
Job Description:
- Responding to customer inquiries via phone, email, or in-person interactions.
- Build and maintain strong customer relationships to enhance loyalty.
- Conducting follow-ups to ensure customer satisfaction.
- Handling customer complaints and resolving issues promptly.
- Escalating critical issues to the appropriate teams when necessary.
- Maintaining customer records and updating databases with relevant information.
- Collecting payments from customers as per the agreed terms.
- Following up on outstanding dues and ensuring timely payments.
- Coordinating with the finance team to resolve payment-related issues.
Requirements:
>Bachelor’s/Master’s degree in any stream.
>1–2 years of experience in the Customer Relationship (UAE or home country).
>Strong communication and interpersonal skills.
>Self-motivated and able to work in a target-driven environment.
>Proven experience in maintaining good relationships with clients and handling monthly repayments.
Customer Relation: 1 year (Required)
Language:
English, Hindi and Malayalam (Required)
Job Type: Full-time
Pay: AED3,000.00 - AED3,500.00 per month
Education:
- Bachelor's (Required)
Experience:
- Customer Service: 1 year (Required)
- Sales: 1 year (Required)
Language:
- English (Required)