Health Club Receptionist

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

Job Description

• Overall cleaning of the Health Club, Pool, Beach and Bask to include, but not limited to: dusting, soiled towels and hand towels removal from changing rooms and Fitness area respectively, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, Steam and Sauna cleaning, replenish supplies in Changing rooms and Fitness Area, removal of Garbage from Garbage bins in changing room and fitness area etc., as per Fairmont standards.
• Attends pre-shift briefings and handover to Supervisor at end of shift.
• Turn on and switch off Steam and Sauna before opening and after closing shift respectively.
• Maintain proper usage of cleaning supplies and equipment.
• Reports any problems or questions to Health club Supervisor.
• Offer assistance to guest and heartists in a courteous manner.
• Understand simple instructions, learn simple procedures and techniques.
• Perform routine work or the same task daily.
• To report instantly and turn over to security any lost and found items.
• To report any equipment malfunctioning.
• To report anything which may be a Health & Safety hazard
• Maintain excellent grooming and uniform standards.
• Read, Understand and follow all department policies.
• Set up pool and beach areas with towels, sunbeds, umbrellas, and amenities before guest arrival.
• Welcome and assist guests courteously, offering towels and helping them find available seating.
• Ensure the cleanliness and tidiness of the pool deck, beach, loungers, and surrounding areas.
• Collect and replace used towels, and maintain inventory of towel stock.
• Assist with recreational or special events taking place in the pool and beach area.
• Offer cold towels, refreshments, or other guest experience enhancements as part of luxury service.
• Other tasks as assigned.

Qualifications

• Previous experience in luxury hotel environment desirable but not essential
• High School diploma, vocational training and/or 1 year work experience.
• Fluent in English (written & verbal) essential.
• Friendly and pleasant disposition with people interaction skills.
• Highly level of personal cleanliness and grooming. Previous Fitness center experience preferred
• CPR and First Aid certification preferred
• Excellent communication and organizational skills