A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
- Answer guest calls and take accurate food & beverage orders
- Input orders in the POS system and coordinate with kitchen & service teams
- Recommend menu items and upsell specials to enhance the guest experience
- Handle guest inquiries and resolve any concerns professionally
- Ensure hygiene and service standards are always met
What We need from you: ● Excellent communication and attention to detail ● A warm, service-focused personality
● Ability to multitask and solve problems efficiently ● A good grasp of reading, writing and basic maths ● The flexibility to work night, weekend, and holiday shifts
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.