Job Title: Junior Parts Advisor (with Sales Focus)
Job Type: Full-time
Job Summary:
We are seeking a Junior Parts Advisor with at least 2-3 years of experience in automotive parts or a related field. This role is ideal for an energetic, sales-driven individual who enjoys engaging with customers and supporting efficient parts operations. The ideal candidate will have a basic understanding of automotive components, strong communication skills, and a proactive sales attitude.
Key Responsibilities:
- Assist customers in person, over the phone, and through email/WhatsApp with parts inquiries and sales.
- Actively promote and upsell parts, accessories, and value-added products.
- Process parts orders accurately and efficiently, ensuring timely delivery or collection.
- Support inventory management by helping with stock checks, restocking, and organizing parts.
- Use parts cataloguing and inventory systems to identify correct parts.
- Work closely with technicians and service advisors to fulfil internal parts requirements.
- Prepare quotations, follow up on leads, and convert inquiries into sales.
- Maintain clean and organized displays and storage areas.
- Provide basic technical support and escalate complex issues to senior staff.
- Help resolve minor customer complaints related to parts orders or deliveries.
- Conduct client visits to develop customer relationships, promote products, and support sales growth.
Qualifications:
- Minimum of 2 years of experience in automotive parts or a similar customer-facing role.
- High school diploma or equivalent; vocational training in automotive or sales is a plus.
- Strong interpersonal and communication skills with a positive, energetic attitude.
- Familiarity with automotive parts and cataloguing systems.
- Proven ability to handle multiple tasks and prioritize effectively.
- Basic computer skills and experience using inventory or point-of-sale software.
- Sales-focused mindset with a customer-first approach.
- Good typing speed with minimum of 30–40 words per minute with accuracy.
Preferred:
- Experience working with German or luxury car brands.
- Multilingual ability (especially English, Arabic, and Hindi) is an advantage.
- UAE driving license is a plus.
- Candidates currently residing in or near Sharjah are strongly preferred.
Growth Opportunity:
This position offers a clear path to advance into senior parts or sales roles within the automotive industry.
Job Type: Full-time
Location:
- Sharjah (Required)