About Company
We are an international forwarding company. We work worldwide in many countries - our great team with different backgrounds in Europe, Asia, the Americas. But whatever we work, whatever language we speak, we are all united by one general vision – to move forward and create a better life for many people. Our wonderful team are the heart and soul of our business and are an integral part of its success. Therefore, to expand our capabilities we are looking for a Logistics Support & Ground Coordinator who will share our values and become part of our friendly M9 Team.
Key Responsibilities:
- Organise, coordinate and control all ground operations related to cargo export / import in close communication with WH, airlines, terminals, customs across Dubai free zones and airports (DAFZA, DWC, Cargo Village, JAFZA).
- Ensure all permits, clearances, and documentation are handled accurately and on time.
- Be physically present on the ground to oversee cargo inspections, pick-ups, and photo documentation.
- Liaise with customs officers, DNATA teams, airline staff, and transport providers to ensure seamless cargo flow.
- Support daily operational tasks related to logistics and quality assurance.
- Ensure full compliance with UAE customs regulations and company protocols.
- 70% Field-based: (customs, ground coordination, airline and shipping line interaction) 30% Office-based: (coordination, documentation, and reporting)
Requirements:
- Minimum 3 years of the ground overseeing cargo inspections, labelling, pick-ups, and documentation within the UAE market.
- Valid UAE driving license is mandatory.
- Basic proficiency in MS Excel and general computer skills.
- Fluent in English is must.
- Strong knowledge of UAE customs procedures and clearance processes at Dubai free zones and airports (DAFZA, DWC, Cargo Village, JAFZA). Valid Customs card is advantage.
- Familiarity with DNATA procedures and operations.
- Personal competencies: proactive and solution-oriented approach, strong communication skills, attention to details.
- Willingness to work flexible hours, including emergency or urgent situations.
We offer:
- Competitive salary,
- Car provided by the company,
- Professional and career growth opportunities.