The company provides free shared bachelor accommodation and transportation.
Must be a graduate
Preferred UAE driving license
Job Purpose:
- Accountable for day-to-day supervision of Branch operations, including sales, administration, staff management, stock management, customer service and financial performance.
Primary duties and responsibilities:
- Existing Customer – Sustain the revenue of the branch by retaining existing customers by providing exceptional customer service.
- New Customer Acquisition – Successfully convert the walk-in customers into sales.
- Sales Planning and Forecast – Make a monthly sales plan and forecast for continuous growth.
- Identify the market needs, introduce new varieties, and variants of products, and make a competitive analysis of products and pricing.
- Keep a tap on non-moving products / designs and take suitable action as needed.
- Customer Service / Order Fulfilment - To provide end-to-end support to customers through the process of order fulfilment and grievance resolution; address and resolve customers' distress and issues.
- Ensure that products are delivered on time.
- Review and ensure pending orders are closed before placing new sales orders.
- Procurement - Coordinate with the respective personnel to ensure customer requested products are imported on time or purchased locally for delivery.
- Inactive Customers – Follow up with inactive customers to make them buy the company’s products.
- Reporting – Update the daily sales report on meetings, sales done, value obtained, customer issues, stock requirements, and manpower issues.
- Supervisory Responsibilities: Supervise and allocate duties to staff. Staff attendance, movement, and leave management.
- Staffing, counselling, and training staff; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Perform other duties as and when assigned.
Job Types: Full-time, Permanent
Pay: AED4,000.00 - AED5,000.00 per month
Experience:
- Operations Incharge: 3 years (Required)
Language:
- Tamil and Hindi (Required)
License/Certification:
- UAE Driving License (Required)