Role : Product Manager – Personal Finance
Location : Abu Dhabi
Role Purpose:
Product management and development
Key Accountabilities of the role
Product Management / Development:
- Achieving product and business development objectives by helping the Product Head in setting the channel objectives and effective channel performance tracking and ensuring right processes/ systems in place.
- Assist Product Head in launching new product variants, campaigns and sales boosters.
Strategy:
- To assist in developing the product strategy by doing the effective competition scan.
- To ensure execution of the business projects in line with Product Strategy.
- Execution of PF strategy in liaison with internal stakeholders.
- Closely interact with IT and Digital factory for the development of required product features and relevant UAT’s.
Targets and Budgets:
- Manage product performance against the set targets
Policies, Systems, Processes & Procedures:
- Timely update of SOP and Policy manuals.
- Improve credit policies in line with market scan through Test programs.
- Ensure achieving the set KPI’s of application processing i.e. STP rate and RTS rate.
- Regular trainings to frontline.
- Process digitization to improve customer and user experience.
- Ensure compliance to CB and CPR regulatory guidelines.
Governance and Controls:
- Managing regulatory reporting, internal or external audits on the product and timely closure of audit comments.
- Ensure timely update / testing of RCSA and tracking of GRC pending items.
- Perform exceptions management.
Specialist Skills / Technical Knowledge Required for this role:
- Understating of market dynamics including demographic factors, competitor products and services
- Understanding of digital channels and digital product offerings on Personal Finance
- In depth understanding of credit policies / application processes
- Excellent verbal and written communication skills
- Problem solving skills
- Time Management skills