Full job description
We are seeking a professional and courteous Receptionist / Front Office Executive to join our healthcare facility in Dubai. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support to ensure smooth clinic operations.
Key Responsibilities:
- Greet patients and visitors in a warm, friendly, and professional manner.
- Handle patient registration, check-ins, and appointment scheduling.
- Answer phone calls, respond to inquiries, and direct calls appropriately.
- Manage and update patient records using the clinic’s healthcare management system.
- Ensure the reception area is tidy and welcoming.
- Coordinate with medical staff to streamline patient flow.
- Handle insurance verifications and process billing information.
- Collect payments and issue receipts.
- Assist with administrative tasks such as filing, photocopying, and data entry.
- Maintain confidentiality of patient information in line with UAE healthcare regulations (e.g., DHA compliance).
Additional Requirement:
-With Own Visa is a MUST
-with knowledge about DHA regulation
-know Arabic is a plus point
Job Type: Full-time
Pay: AED2,000.00 - AED3,000.00 per month
Experience:
- Medical and Dental Reception: 1 year (Required)
Location:
- Dubai (Required)