Job Purpose
To manage the Reception efficiently, attend to guests and telephone calls in a professional manner befitting the image of Al Tayer Motors & its brands and provide the necessary administrative support required by the Showroom/Sales Managers.
Roles and Responsibilities
- Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant individual.
- Meet customers with pleasant appearance on their arrival and guide them properly with courtesy
- Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.
- Ensure customers’ details and showroom footfall is registered accurately in the system.
- Assist showroom team in preparing daily/weekly/monthly reports
- Manage demo vehicles and ensure customers’ details are accurately captured in the system before conducting test drive
Qualifications & Experience
- High School Certificate
- Course in telephone handling skills an advantage
- Exposure to multicultural environment
- Preferably bilingual (English/Arabic)
- Well-groomed with pleasant personality
- Excellent communication skills
- Proficient in MS Office