We are seeking a highly motivated and customer-focused Hotel Reservations Agent to join our dynamic team. This position is open to female candidates of any nationality. As a Reservations Agent, you will be responsible for managing customer inquiries, making room reservations, and providing outstanding service to hotel guests.
Key Responsibilities:
- Handle all incoming reservation requests via phone, email, and other communication channels.
- Provide information regarding hotel rates, facilities, and available rooms.
- Ensure accurate entry of reservations into the system.
- Respond to customer inquiries and resolve issues in a professional and timely manner.
- Assist with administrative duties related to guest reservations.
- Coordinate with other departments (e.g., Front Desk, Housekeeping) to ensure seamless guest experiences.
- Maintain a high level of customer satisfaction through excellent communication and service.
Qualifications:
- Female candidates only.
- Previous experience in hotel reservations or customer service is a plus.
- Strong communication skills (verbal and written).
- Attention to detail and organizational skills.
- Ability to work efficiently under pressure.
- Positive attitude and a strong customer service orientation.
- Ability to work in a fast-paced, team-oriented environment.
Benefits:
- Competitive salary of AED 1,800 - AED 2,000 per month.
- Visa, accommodation, and transportation provided by the company.
- Opportunity to work in a dynamic and supportive team.
- Immediate joining is a must.
Job Type: Full-time
Pay: AED1,800.00 - AED2,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Willingness to travel:
- 100% (Preferred)